Vodafone & Ziggo

Vodafone & Ziggo is a customer app for people who need to keep a Vodafone or Ziggo account in one place. By our assessment, its main value is simple account handling rather than any kind of deep utility: bills, usage, subscriptions and service details are the sort of things these apps are for. The trade-off is that it is only as interesting as the account work you need to do, so it will not feel rich if you want more than self-service. In practice these apps are mostly about checking, paying and changing a few settings without going through a call centre. It sits with the ordinary provider apps that turn a telecom account into something you can manage on a phone, and the catalogue puts it in Lifestyle, which sounds broader than the job it actually does. It suits people who already live inside Vodafone or Ziggo services; anyone outside that setup has no reason to go near it.