Progressive

Progressive is mainly for people who want to handle insurance from a phone instead of calling around or digging through paper. By our assessment, it does the practical insurance basics well: policy access, account handling, and the sort of service tasks that matter once a policy already exists. The trade-off is that insurance apps are never exciting, and this one is no exception; most of the value lives in routine administration rather than in anything users will admire. In practice, it is the kind of app that lives or dies on how clearly it shows the next step and how little friction it adds. Against older insurer sites and call-centre only service, it is the more modern face of the same work. It suits people who already use Progressive and want the admin in one place, and it is not a substitute for shopping the market around.